Direct messages answered where your audience already is
LEGION replies to direct messages and inquiries on social channels, such as Instagram and Facebook Messenger, keeps the conversation going, and moves interested people to a booked call or showing.
The problem it addresses
For many teams, social media sends more inquiries than anyone has time to answer. Messages sit unread while the person moves on.
Social leads are often earlier in their decision. They respond to short, quick, conversational replies rather than forms.
From first message to handoff
Connect your channels
We connect the accounts your team already uses and set the tone of voice for replies.
Reply in the thread
Incoming messages get a prompt response that answers the question and keeps the conversation natural.
Qualify gently
A few questions about goals, timeline, and area, asked as part of the conversation.
Move to a real conversation
Interested people are offered a call or showing, and the details go to your CRM.
What is included
Prompt replies
Messages receive a response without an agent checking each inbox.
Your voice
Replies follow the tone and wording guidelines we agree with you.
Clean handoff
Conversations that need a person are passed over with context, not left in a DM thread.
One record
Social contacts are added to your CRM alongside leads from other sources.
What we measure
- Messages answered and time to reply
- Conversations that became qualified leads
- Calls and showings booked from social
- Conversations handed to an agent
Related solutions
See how it would work for your team
A short strategy call to look at your lead sources, CRM, and follow-up process.